Contact

 

Service Outage?   If you are experiencing a service outage, please call our office at 1-800-342-5400 during regular office hours; or After Hours at 1-800-342-5400, option 1 or use the form below to email us the outage location.   Report the Outage

For the best and quickest response when contacting our Company by e-mail, click on the line below under Contact Us. Please be advised that e-mail is not the best way to report a problem with your cable service!  Please call our office at 1-800-342-5400 during regular office hours; or After Hours 1-800-342-5400, option 1 for our after hours answering service to get prompt service for a cable problem.  

 

Address

200 Jefferson Heights 
P.O. Box 399 
Catskill, New York 12414

 

Office Hours

Monday through Friday 
8:00 am through 5:00 pm 
Saturdays 8:30 am through 4:00 pm

Closed Sunday

 

Telephone Hours

Monday through Friday 
8:00 am through 8 pm 
Saturdays 8:30 am through 5 pm

Closed Sundays

 

Telephone Numbers

(800) 342-5400 or  (518) 943-6600

Emergency telephone number after Business Hours 
(800) 342-5400 option 1

 

Advertising

(518) 828-2500

 

 

Email Us

 

Regarding: General Comments/Questions Report a Service Outage Schedule a Service Call I Wish to Order Services Advertise on Cable Submit a Public Service Announcement

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